CarMax operates as the nation's largest retailer of used cars, with more than 240 locations across 41 U.S. states. Founded in 1993 and headquartered in Richmond, Virginia, the company is a Fortune 500 enterprise that pioneered the no-haggle pricing model, which delivers upfront, fixed prices on every vehicle to eliminate high-pressure negotiation from the buying process.
The business spans multiple channels and revenue streams. Customers can shop entirely online, visit physical stores, or use a combination of both. Every vehicle is backed by CarMax Certified quality inspections and detailed history reports. The company also operates CarMax Auto Finance for in-house lending, MaxCare extended service plans for vehicle protection, and CarMax Auctions, a dealer-only wholesale platform.
CarMax has built its operations on a foundation of transparency and trust. The company combines technology with a people-first culture to enable customers to purchase with confidence while receiving fair prices and quality vehicles. This approach extends across its retail, financing, auction, and service businesses.