ReturnToWorkSA is the statutory authority responsible for administering the Return to Work scheme in South Australia. Its core function is to provide work injury insurance to employers and manage the associated claims process for workplace injuries across the state.
The authority's services encompass the full lifecycle of a workplace injury. This includes offering Work Injury Insurance, providing comprehensive claims management, and delivering personalized case management and rehabilitation services to support an injured worker's recovery. It also runs Return-to-Work Programs and offers Early Intervention Support in partnership with claims agents.
Beyond claims administration, ReturnToWorkSA engages in regulatory and preventative activities. It provides oversight of self-insured employers, conducts premium audits, and offers injury prevention initiatives. The authority also delivers training, such as the Return to Work Coordinator Certification, and provides advisory services and resources for creating mentally healthy workplaces.
