Sedgwick is a global risk and claims administration firm founded in 1969. The company operates across more than 80 countries with a workforce of 33,000 colleagues. Its core function is helping organizations and individuals manage the disruptions that arise from unexpected events affecting lives and businesses.
The firm's technology strategy is a central part of its operations, with technical domains including AI-powered platforms, advanced analytics, and intelligent automation. Products in this space include Sidekick Agent and mySedgwick, both described as AI-powered platforms designed to transform claims into human-centered experiences. The company culture emphasizes a combination of data and automation with human empathy.
Sedgwick serves clients across a wide range of industries, including agriculture, aviation, healthcare, and maritime, among virtually every other sector. The company reports a client retention rate of nearly 100% and manages global benefits for 9 million people. This scale positions it as a significant partner in the risk management and claims administration space worldwide.
