OpenAI researches and develops artificial intelligence with the stated mission of ensuring artificial general intelligence benefits all of humanity. The company operates across multiple domains including AI research, model development, AI safety, engineering, product, and operations. It has shipped products including ChatGPT and the GPT family of models, which serve millions of users, alongside the OpenAI API for deploying AI tools at scale.
The organisation is structured around cross-functional teams where researchers, engineers, and business professionals work alongside one another. OpenAI operates from San Francisco and maintains a global presence. Safety and human benefit are stated as guiding principles across all decisions, with the company emphasising the combination of audacious vision and rigorous safety practices in its approach to AI development.
Team members span technical and non-technical roles across research, engineering, product, and operations. The environment values diverse perspectives and continuous learning, with individuals operating with considerable autonomy and ownership. Every role is framed as contributing to shaping how artificial general intelligence will transform the world.