Concord Technologies is a Seattle-based healthcare technology company founded in 1996. It provides secure document exchange and intelligent document processing for healthcare, financial services, insurance, and other document-intensive industries. The company's technical work spans AI-powered document workflows, data extraction and validation automation, cloud fax, HIPAA-compliant data handling, and healthcare IT interoperability.
Its flagship offerings include Cloud Fax Solutions, through which clients exchange millions of pages of patient information, insurance documents, and other sensitive data every business day; the Straight-Through Processing Platform, an AI-powered system that automates document intake, extraction, validation, and secure delivery while maintaining HIPAA compliance; and Interoperability Services, which integrate with electronic health records and other systems of record. Concord also operates a healthcare data centre that processes over 4 billion pages of protected health information annually.
The company serves more than 2,300 healthcare and other client organisations and reports a customer retention rate of 98%. It has operated continuously for three decades. Engineering priorities centre on security, reliability, and regulatory compliance, with HIPAA requirements treated as a core operational value across infrastructure and product development.
