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Synapxe

About

Synapxe is Singapore's national HealthTech agency, responsible for designing and managing the technological infrastructure that connects the country's healthcare system. Established in 2008 and rebranded as Synapxe in 2023, the organisation operates at a scale that encompasses over 50,000 healthcare users and supports more than 12 million annual patient visits across public hospitals, primary care providers, and community care settings.

The agency's core systems include the National Electronic Health Record (NEHR), the Next Generation Electronic Medical Record (NGEMR), and HealthHub - national infrastructure that enables seamless data sharing across Singapore's fragmented healthcare providers. Synapxe works in close collaboration with the Ministry of Health to execute national healthcare IT masterplans, integrating cloud platforms such as Microsoft Azure and Amazon Web Services with AI-enabled clinical decision support, data analytics, telehealth solutions, and robotic process automation.

Synapxe's work has been recognised with over 80 awards for technological impact. The organisation positions itself as the nexus connecting patients, healthcare professionals, and systems across the nation, with an explicit focus on improving health outcomes at scale through technology innovation and interoperability.

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