JustAnswer LLC

JustAnswer LLC operates the JustAnswer platform, an Expert marketplace that connects users with verified professionals across more than 700 specialties, among them lawyers, doctors, veterinarians, mechanics and home repair technicians. Founded in 2003, the company reports more than 25 million questions answered and serves customers in 196 countries, with an average initial response time of six minutes and support for four languages and 38 currencies. JustAnswer is owned by Pearl, which provides AI for professional services at global scale.

Pearl's approach combines advanced artificial intelligence with verified human expertise to deliver what it describes as accurate, accountable and fast help. Technical work spans AI systems, the marketplace platform itself and identity and credential verification. On the verification side, more than 12,000 Experts on the platform pass an eight-step process that includes third-party credential checks.

The company positions its service as a way to make professional expertise available at any time and at a fraction of traditional cost, with accuracy, accountability and speed as stated operating priorities. Verticals covered include healthcare, legal, veterinary, automotive, technical support and home repair, alongside broader professional services.