Commonwealth Bank of Australia, founded in 1911, is Australia's largest integrated financial services provider, serving more than 17 million customers across retail, business, institutional and premium banking segments. The bank operates through four main divisions: Retail Banking Services, Business Banking, Institutional Banking and Markets, and ASB, its subsidiary in New Zealand. It employs over 48,900 people across the Commonwealth Bank Group.
Beyond traditional banking, the organisation offers superannuation products, insurance services and share-broking capabilities. Its institutional banking division serves markets participants and large enterprises, whilst retail and business divisions serve individual and small-to-medium enterprise customers. This breadth of services positions CommBank across multiple financial services verticals simultaneously.
The bank's geographic footprint centres on Australia, with established operations in New Zealand through ASB. Its stated strategic direction emphasises innovation and modernisation of banking infrastructure, alongside community investment and support for broader economic stability. CommBank remains one of Australia's most influential financial institutions, shaped by its origins as a government-backed savings bank over a century ago.